GEM Patient Experience
GEM (Guest Experience Maximization) is a patient experience design initiative for Meeker Memorial Hospital in Litchfield Minnesota. The patient focused effort is an organization-wide approach to leadership, education and care delivery. The objective is to
Patient experience, intuitive health care, design ideation, leadership training, employee education, creative visioning, experience design, guest experience maximization, circle of life, story design, patient inspiration, health care innovation, design th
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