D.W. Smith & Associates, Service Plus - The Activity Management System for the Telecommunications Industry
D.W. Smith & Associates (DWSA) develops customer care and work force management software systems for CLEC, telecom and utility industry companies. DWSAÕs primary products are iActivity, Service*Plus, Tech Pocket Tool, and the DWSA Toolkit for eBusiness Ap
Service*Plus, ServicePlus, Service Plus, iActivity, Tech Pocket Tool, TPT, activity management, telecom software, telecommunications, customer care, work force management, workforce management, service assurance, fault management, contract administration,
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